Welcome to FluentSMTP. At WPManageNinja (the parent company of FluentSMTP), we are committed to protecting your privacy and ensuring the responsible and secure handling of your personal data. This Privacy Policy outlines our data practices and principles, fostering transparency and trust in our partnership with you.

For more details, please review WPManageNinja’s Privacy Policy here.

What Data Does FluentSMTP Collect?

FluentSMTP, including both the website and the plugin, does not collect data for monitoring purposes. We only gather information to enhance your user experience. Here’s what we collect:

When You Visit fluentsmtp.com

We collect the following data during your visit:

Device Information

We automatically gather information about your web browser, IP address, time zone, and cookies on your device. Additionally, we track specific pages or items you view, the referring websites or search terms, and how you interact with our site. This information is referred to as “Device Information.”

Personal Information

When mentioned in this policy, “personal information” includes ‘device information’ and other information you explicitly provided.

Other Tracking Methods

To improve and promote our products, we collaborate with Google Analytics, Microsoft Clarity, and Microsoft Advertising. These services use heatmaps, session replays, and behavioral analytics to collect information on how you engage with our website. We use first-party and third-party cookies, along with other tracking technologies, to measure the popularity of our products and analyze online activity.

This data helps us with advertising, fraud prevention, and site optimization. For more details, please refer to the Google Privacy Policy and Microsoft Privacy Statement.

When You Use the FluentSMTP Plugin

We collect information when you install and use FluentSMTP on your WordPress website to ensure optimal email deliverability:

Product User Information

When you install FluentSMTP, you agree to specific data access terms related to third-party APIs. Even if administrators disable Auto Update or Auto Sync, previously cached data may still remain in the website’s database. FluentSMTP is not responsible for this cached data.

End User Information

End-users sending emails via FluentSMTP agree to terms regarding data accessible to third parties via the developer API. FluentSMTP only forwards data provided by the end-users and does not fetch, process, or store any unauthorized data.

Compliance with Google’s Privacy Policy

FluentSMTP integrates with Gmail or Google Workspace for seamless email delivery, strictly adhering to Google’s privacy policy. Our use of Google user data complies with the Google API Service User Data Policy, and we ensure transparency and limited use of your data as described in this Privacy Policy.

Compliance with Amazon SES Privacy Policy

FluentSMTP leverages Amazon SES (Simple Email Service) to provide reliable email deliverability. We adhere to Amazon’s strict data protection policies, ensuring that any data shared with Amazon SES is only used for the intended purpose of email delivery. We follow Amazon’s AWS Privacy Notice and limit the transfer and use of any personal data to ensure compliance.

Compliance with Microsoft 365 Privacy Policy

When using Microsoft 365 for email delivery, FluentSMTP strictly follows Microsoft’s privacy standards to protect your data. Our use of Microsoft services complies with the Microsoft Privacy Statement, and any data collected is limited to what is necessary for email deliverability, ensuring transparency and security in handling user data.

Compliance with SendGrid Privacy Policy

FluentSMTP integrates with SendGrid to ensure efficient email delivery. We comply with SendGrid’s privacy policies as outlined in their SendGrid Privacy Policy, ensuring that the data passed through this service is protected and used solely for email deliverability purposes.

Compliance with Brevo Privacy Policy

For users utilizing Brevo (formerly Sendinblue) through FluentSMTP, we adhere to the privacy guidelines established by Brevo. Data shared with Brevo is strictly used to facilitate email communications, as outlined in Brevo’s Privacy Policy. We ensure that data processing remains compliant with their policies and applicable regulations.

Compliance with Mailgun Privacy Policy

FluentSMTP’s integration with Mailgun follows the strict privacy guidelines laid out by Mailgun. Any data shared with Mailgun is processed only for email deliverability purposes, in line with the Mailgun Privacy Policy. We take care to maintain full compliance with Mailgun’s policies and ensure the protection of your data.

Compliance with Netcore Privacy Policy

When using Netcore as your email service provider via FluentSMTP, we comply with Netcore’s data protection policies. Our integration ensures that any data sent through Netcore is used solely for email transmission and is managed according to Netcore’s Privacy Policy.

Compliance with Postmark Privacy Policy

FluentSMTP integrates with Postmark to offer reliable email sending service. We strictly adhere to Postmark’s privacy guidelines, ensuring that data shared for email delivery is secure and used only for that purpose. You can review Postmark’s data handling practices in their Privacy Policy.

Compliance with SparkPost Privacy Policy

For users using SparkPost through FluentSMTP, we ensure compliance with SparkPost’s privacy policies. Data shared with SparkPost is handled as per their Privacy Policy, ensuring that the information is secure and used exclusively for delivering emails.

Compliance with Elastic Email Privacy Policy

FluentSMTP’s integration with Elastic Email follows all data protection guidelines provided by Elastic Email. We ensure that any personal information shared with Elastic Email is used solely for email delivery in compliance with their Privacy Policy, safeguarding your data throughout the process.

How Does FluentSMTP Collect Your Data?

We collect device information through the following methods:

• Cookies: Data files placed on your device, often with a unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.
• Log Files: These track actions on the site, including IP address, browser type, ISP, pages visited, and timestamps.
• Google Analytics, Events, and Pixels: These tools record traffic data and interactions with the site.

How Does FluentSMTP Use the Collected Information?

FluentSMTP uses your personal information for the following purposes:

• Personalizing User Experience: We use this information to enhance user experiences and understand how our users engage with our services.
• Administering Site Features: The data helps manage site features, such as promotions, surveys, or other activities.
• Sending Relevant Information: We send users information they’ve agreed to receive, such as updates, promotions, or news.
• Periodic Emails: We use the provided email address to send order updates, respond to inquiries, or send other requested information. If users opt into our mailing list, they may receive company news, updates, and product information. You can unsubscribe at any time using the link in the email or by contacting us.

How We Protect Your Information

We use robust security measures to protect your personal information, email address, and data stored on our site from unauthorized access or alteration. The exchange of sensitive information occurs over an SSL-secured communication channel, encrypted and protected with digital signatures.

Additional measures include:

• Compliance with COPPA: We do not knowingly collect personal information from children under 13. If you believe your child has provided such information, please contact us immediately for its removal.
• GDPR Compliance: We adhere to GDPR regulations and strive to maintain transparency in data collection and usage practices.
• CAN-SPAM Act Compliance: We follow CAN-SPAM guidelines, never using purchased email lists, and ensuring all collected data undergoes a double opt-in process.
• HIPAA Compliance: FluentSMTP does not store any personal information on our site and complies with HIPAA guidelines for data security.

Third-Party Data Sharing

We do not share or collect third-party data. If you choose to share data with third parties, you do so at your own discretion. FluentSMTP does not autonomously collect or distribute user data.

Frequently Asked Questions

Does FluentSMTP Track Data?

No, FluentSMTP does not track data. We only collect information you provide to improve your experience.

Does FluentSMTP Use Cookies?

The FluentSMTP plugin does not use cookies, but our website does to enhance your browsing experience. You can adjust your browser settings to accept or decline cookies.

How to Request Data Deletion?

You can request the deletion of your personal data by contacting us directly. End-users can also request data deletion, but only the admin can execute this request.

Important Considerations for FluentSMTP Users

By using FluentSMTP or visiting our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our site. Continued use of the site following changes to this policy implies your acceptance of those changes.

Your acceptance of these terms 

By using this site, you indicate your agreement with our policy and terms of service. If you do not agree with this policy, please refrain from using our Site. Continuing to use the site after we post changes to this policy implies your acceptance of those changes.

Changes to this privacy policy

WPManageNinja reserves the right to update this privacy policy whenever necessary. We will indicate the revised date at the bottom of this page. We encourage users to check this page regularly for any changes, so you can stay informed about how we protect the personal information we collect. 

We reserve the right to update our privacy policy to reflect changes in our practices or to comply with regulatory requirements, including those set by Google for app developers. We recommend our users review this policy periodically to stay informed about how we protect and use the personal information we collect.

Third-party websites

On our Site, you may encounter advertisements or other content that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site. They have their own privacy policies and customer service policies. 

Your interactions on any other website, including those linked to our Site, are subject to the terms and policies of that respective website.

Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to our support team. If you encounter any potential security vulnerabilities, report them immediately by clicking here.

Thank you for choosing FluentSMTP as your trusted solution. We look forward to enhancing your online experience!